Call us at 913.681.2223 and ask how you can utilize our SECURE Email System to safely send your confidential information. Do not send confidential or sensitive information (e.g. Account Numbers, SSNs, or TINs, etc.) via standard, unsecure email.
Overland Park Mortgage Center
Open by appointment only.
To report fraud or to report a lost or stolen Alterra Bank Personal or Business Debit card during business hours, please call 913.681.2223.
To report a lost or stolen card after normal business hours, please call 1.866.546.8273.
To respond to debit card fraud center notifications, please call 1.800.417.4592.
To change the PIN on an Alterra Bank Personal or Business Debit card, please call 1-844-205-3336. The current PIN number will be required.